8/27/2023 0 Comments Watchdox workspaces![]() ![]() ![]() “Applause gave us a cost effective way to add necessary layers of QA. We still had bugs popping up even after we expanded our in-house testing practices,” said BlackBerry’s senior director of server research and development operations Oren Geva. ![]() “A driving factor for working with Applause was a desire to increase our overall quality. WatchDox has moved beyond using Applause to ensure their products work as intended for baseline functionality to leveraging Applause testing to improve its products and provide enriched digital experiences.įor example, WatchDox uses Applause-supplied in-country native speakers to test product language variations including Japanese, Spanish, and French. In addition to rapid regression test case execution, WatchDox takes advantage of Applause’s exploratory and localization testing services. It keeps the QA engineers very happy and that’s definitely important to us.” “Having Applause testers allows our team to work on more interesting projects. This causes them to move to different projects and different jobs frequently,” said Blackberry’s vice president of research and development and Israel site manager Amir Rapson. “QA professionals are very intelligent people, but they also need to do very repetitive work. One of WatchDox’s concerns was the long-term effect of repetitive regression testing on the commitment and morale of its QA team. Crowdsourcing Is A Cost Effective Way To Add QA Layers This was one of the reasons WatchDox added Applause to its testing team. WatchDox needed to find a fast, secure and reliable way of testing, because it couldn’t risk a major flaw finding its way into the hands of top executives at major firms. With a global explosion in available mobile device options, device coverage was (and still is) a moving target. Ultimately, there was no way WatchDox could test on all the devices the mobile platform needed to support.ĭevice coverage across different operating systems and form factors is a strategic value of the WatchDox solution. The company did not have a large team to test the platform, but it needed to continue the policy of fast feature release. Prior to its acquisition and eventual rebranding by BlackBerry, WatchDox would prioritize its testing needs by trying to balance the tradeoffs between the need to release new features at speed and the potential risk each new feature might have on the platform.Īs WatchDox’s core business evolved, its product line expanded and the company matured, the approach to solution quality ran on parallel lines.ĭespite WatchDox adding professional QA people to its internal team, it was impossible to cover every aspect of testing in-house. The data-centric security solution enables organizations to control synced and shared files across any tablet, smartphone or PC. WatchDox by Blackberry is an Israeli-based tech company whose SaaS document-centric security platform enables organizations to access and control their critical documents via mobile devices.įounded in 2008 and acquired by Blackberry in 2015, WatchDox’s platform is used to securely sync files, share documents and collaboratively work with files wherever they need to go, even on devices not under IT control. ![]()
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